Na Mesh, esforçamos-nos para oferecer aos nossos clientes produtos sempre de alta qualidade. Todos os nossos produtos são cuidadosamente verificados antes de serem enviados e beneficiam de uma garantia de 2 anos.

Mais informações aqui.

Podes efetuar a troca ou devolução da tua encomenda até 30 dias após a sua entrega. Os produtos devem estar na condição em que foram entregues e na embalagem original.

Peças personalizadas, gift cards, embrulhos e portes de entrega não são reembolsáveis. Verifica cuidadosamente os detalhes do teu pedido e da entrega antes de finalizares a tua compra.

Para fazeres uma devolução, basta enviar um email para store@meshlabel.com, a nossa equipa de apoio ao cliente terá todo o gosto em ajudar.

The shipping method is selected at checkout, where prices and carrier information are available. Shipping is free for purchases over €100.

If you want to receive your order within 24 business hours, you can choose the express service when available. Prices are shown at checkout. 

Occasionally, shipments to countries outside the European Union may include additional fees and taxes, which will be the customer's responsibility.

When Free Shipping campaigns are active, the amount is updated directly at checkout.

During promotional periods and times of high order volume, order processing and shipping may take longer. Thank you for your understanding.

Mesh pieces are precious jewelry, carefully handcrafted in 925 Silver with precious metal plating, which can last many years with proper care.

Rhodium is a precious metal from the platinum family, known for its high durability, shine, and corrosion resistance. All silver Mesh jewelry has a rhodium plating, which gives it a long-lasting bright white finish, protects 925 silver from oxidation and stains. Our gold jewelry is made of silver with an 18K gold plating and requires some care to maintain its original quality. Here are some tips to keep your jewelry shining over time.

Avoid contact with water and chemicals
Continuous exposure to water can damage your jewelry, so we recommend removing them before sleeping, bathing, swimming, and exercising.
Chemicals such as perfumes, lotions, cleaning products, and chlorine can damage your jewelry, so we recommend not wearing your Mesh pieces when in contact with these substances.


Regularly clean your jewelry
It is important to regularly clean rhodium-plated jewelry to prolong its shine and characteristics. Use a specific jewelry cleaning cloth to gently polish the pieces and remove dirt, dust, and stains.


Store your pieces properly
Store your jewelry in a cool, dry place, away from direct sunlight. It is advisable to have a jewelry box with a soft interior and keep pieces separate from each other to avoid scratches and tangles in wires and chains.


Professional maintenance
We recommend that you have your pieces professionally maintained periodically for detailed cleaning and new plating. At Mesh, we offer a restoration service available either in our stores or by sending directly to the workshop.

If you need help, contact our customer support team at info@meshlabel.com.